Welcome to Our Help Site

• Can I cancel my order?
• Can I get a refund for my order?
• Can I return my order?
• How long does it take for a refund to process?
• I am not happy with the flowers that were delivered. How can I report this?

• Can Bloomable provide flowers for weddings, events or create custom quotations for floral arrangements?
• Can I set up a corporate account?
• I am a florist and am interested in joining Bloomable. How can I join?

• Do you sell corsages?
• Do you sell Peonies?
• Do you sell Sunflowers?
• Do you sell Tulips?

• Are my payments secure?
• How does Payflex work?
• What currencies do you accept?

• Can I buy alcohol from Bloomable?
• Can I edit my order?
• Can I get a VAT receipt for my order?
• Can I include a gift message?
• Can I select a specific delivery date and time?
• Can I visit your store?
• How do I place my order?

See all articles in Placing My Order →

• Can I collect my order?
• Can I deliver to a company address?
• Can I deliver to a hospital?
• Can I deliver to a PO Box?
• Can I deliver to Eswatini or Lesotho?
• Can I track my order?
• Do you deliver internationally?

See all articles in Questions About Delivery →

• How do I look after my flowers?
• How long will my flowers last?
• My flowers arrived closed. What do I do?
• Why do my flowers look different from the picture?