Can I return my order?

Due to the perishable nature of our products, including fresh flowers and consumable items such as snacks or treats in gift boxes, we are generally not able to accept returns. Once your order has been delivered, we are no longer able to guarantee its condition.

That said, your satisfaction is very important to us. If there is an issue with the quality or condition of your order, please contact our Customer Care Team as soon as possible. A photo of the delivered product and a short explanation of the concern will help us assess the situation and offer a fair resolution. We’re here to help wherever we can.

Please reach out to care@bloomable.co.za or use our contact page to get in touch.