Cancelations, Returns and Refunds
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Canceling Your Order We understand that sometimes plans change, and you may need to cancel an order. At Bloomable, we strive to provide excellent customer service, including a hassle-free order cancellation process. If you find yourself in a situation where you need to cancel your order, please ...
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Can I get a refund for my order?
Understanding Our Refund Policy At Bloomable, we believe in fairness and transparency when it comes to refunds for flower orders. We evaluate each refund request on a case-by-case basis, taking into consideration the specific circumstances surrounding the request. Factors such as the reason for ... -
The Nature of Fresh Flowers At Bloomable, we understand the perishable nature of flowers. Once your floral order has been delivered or picked up, it is essential to note that their freshness and quality can quickly deteriorate. Due to this characteristic, we generally do not accept returns on fl...
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How long does it take for a refund to process?
Efficient Refund Process At Bloomable, customer satisfaction is our top priority. We understand that sometimes refunds are necessary, and we want to make the process as seamless as possible for you. Refund Timeline: Refunds may take up to 7-10 business days to process and to reflect in your ... -
I am not happy about the flowers that has been delivered. How can I report it?
Contacting Bloomable for Order Concerns If you are unhappy with your order for any reason, the first step is to email Bloomable at care@bloomable.co.za with the following information: Your order number Photos of the items you received Details of what specifically you are unhappy with Timely Res...