You should receive a dispatch confirmation of your order before it is delivered.
For flower deliveries, we request you to anticipate a delivery time frame of approximately 1 - 2 hours before your order is delivered. For gift box delivery, delivery can take 3 - 7 days via courier.
If you receive a delivery confirmation email and your order hasn't been delivered, please contact us immediately.
If there are any delivery issues, we will promptly notify you. If you have any inquiries or require assistance, please contact us.