I got a delivery confirmation email but have yet to receive my order.

We’re so sorry to hear that. Sometimes things can get a little tricky on the road, especially when florists are handling deliveries and admin on the go. If you’ve received a delivery confirmation but haven’t seen your order yet, it may still be en route. We recommend waiting 10 to 15 minutes in case the driver is nearby.

If it still hasn’t arrived after that, please reach out to our Customer Care Team at care@bloomable.co.za or via our contact page, so we can assist as quickly as possible. While we currently don’t offer live tracking, rest assured, we’re always here to help if something doesn’t feel quite right.